Full-Service LED Display Solutions – From Concept to Execution
From design and consultation to seamless installation and ongoing support, we provide complete LED display solutions tailored to your needs. Whether for events, advertising, or custom installations, we help you bring your vision to life with precision and impact.
01. Warranty coverage
During the warranty period, if any Nexis LED display product is found to have material or manufacturing defects, Nexis will cover the cost of service for repair or replacement of the affected parts.
02. Warranty Period
The warranty period will follow the terms specified in the sales contract mutually agreed upon and signed by both parties.
03. Warranty exclusions
The Nexis warranty does not cover damages resulting from misuse, mishandling, or improper operation. It also excludes issues caused by unauthorized repairs or modifications carried out by parties not approved by Nexis.
04. Warranty modes of service
1. Online Remote Technical Support
Nexis offers online support for technical issues such as connection problems (signal or power cables), system software errors, parameter settings, and replacement guidance for modules, power supplies, receiving cards, controllers, and related components.
2. Return-to-Factory Repair Service
If an issue cannot be resolved through remote support, Nexis will coordinate with the buyer to confirm whether a return-to-factory repair is necessary. In such cases, the buyer is responsible for the return shipping costs to the Nexis facility. Once repairs are completed, Nexis will cover the one-way shipping cost to send the items back to the buyer.
3. On-Site Service
Buyers may request on-site service by contacting Nexis through the official website, email, phone, or other service channels—providing the contract number, service location, and contact details. Nexis may dispatch a technician to the buyer’s site. Labor costs for on-site service may be charged as applicable.
You can learn more from our asked questions
You can learn more from our frequently asked questions below – find quick answers to common queries about our products, services, and support.
Nexis provides a wide range of LED solutions including Stage Rental Event Displays, Indoor and Outdoor Fixed Installation Displays, Transparent LED Screens, Interactive Floor LED Screens, Taxi and Trailer LED Screens, and more. We also offer custom LED solutions to meet specific project needs.
Yes, Nexis offers multiple outdoor LED solutions including Outdoor Fixed Installation LED Displays, Outdoor Poster LED Screens, Stadium LED Screens, Taxi LED Screens, and Trailer LED Screens — all designed to withstand various weather conditions.
Our LED displays are built for long-term performance, with an average lifespan of 50,000 to 100,000 hours, depending on the product type and usage environment. Proper maintenance ensures maximum durability and visual quality.
Yes, we offer complete services including consultation, design, installation, and ongoing maintenance to ensure your LED display continues to perform optimally.
Absolutely! Nexis specializes in Flexible Custom LED Screens and Magic Cube LED Screens, as well as tailor-made solutions to match unique architectural, creative, or commercial needs.
You can easily contact our support team via:
email us at: designworldcochin24@gmail.com / nexisinternationalofficial@gmail.com